LAST UPDATED: June 23rd, 2023

This Privacy Policy describes how grink, Inc. (“grink”) and it’s mobile application “Switch” collects, uses, stores, shares and protects your information. We know how important privacy is to our users, which is why we only collect the information we need and will not share your personal information with any third parties unless it is necessary. Even within grink, access to your personal information is limited to only those employees who require such information to handle matters relating to compliance, identity verification, and customer support. We may change this Privacy Policy from time to time. When we do make updates, we’ll let you know by changing the date above. If it is a substantial or substantive update to core policies surrounding your data, we’ll send you a notification or post a notice on our website. If you ever have any questions about changes made to the Privacy Policy, just reach out to support at [email protected]

By using the mobile app Switch, you consent to the practices contained in this Privacy Policy:

1) Information We Collect

What You Directly Provide Us

When you create a Switch account, we’ll collect some important details about you that you will provide to us directly, such as:

• Account Information, such as your first and last name, email address, phone number, primary address, shipping address, social security number, profile picture, and birthday.
• Financial Information, such as your bank account number and credit or debit card information, all of which is tokenized and encrypted for your security.
• Transaction Information, such as information about the transactions you make on our Services, including the transaction type, transaction subtype, transaction amount, transaction description, and timestamp.
• Identity Verification Information, such as a government-issued ID, and biometric information such as FaceID and TouchID.
• Correspondence, such as your feedback, questionnaire and other survey responses, and information you provide to our support teams, including via our help chat.

As Switch adds additional features, you may also be prompted to provide additional information.

Sometimes we need to request more information to verify your identity or to meet legal and regulatory obligations. When that is necessary, you will be prompted to provide such information.

If and when Switch integrates with other platforms, you may be prompted from time to time to grant Switch access to additional information from such platform (or grant such partner platform access to information you have provided to Switch). For example, if Switch implements an integration with a social media platform, you would have the option of linking your account on that platform to Switch in order to streamline the signup process, populate your contact list or other specified purposes.

What is Automatically Collected

There is some information that is automatically collected as you use Switch. This information allows us to deliver cool new features, more easily handle your customer support issues, and better protect your account from potential fraud. This information includes:

• Device Information: We collect information about your device, including the type of device (computer vs. iPhone vs. Android), operating system, mobile phone number, browser type and language, and device identifiers (such as IMEI and MAC address).
• Location Information: With your permission, we collect your device location so that we can offer you location-based features such as the ability to send funds to nearby Switch users and to combat potential fraud on your account.
• Contacts: To make it easier to send money to your contacts, we will – with your permission – collect information from your phone’s address book or other contact lists that you grant us access to (for example, your Facebook friends list).