Status: Adopted

Document Owner: Arthur DeTalia

Last Review Date: June 30th, 2025

Revision Log:

Date: June 30th, 2025 Name: Arthur DeTalia, Operations Changes made: Changed document owner to Operations

1) Purpose

grink, inc. (hereafter “Switch”) utilizes third-party products and services to support our mission and goals. This Vendor Management Policy contains the requirements for how Switch will preserve and protect information.

Switch makes every effort to assure all third-party vendors are compliant and do not compromise the integrity, confidentiality, and privacy of Switch or its data. Third parties include customers, partners, subcontractors, and contracted developers.

Switch commits to regular reviews of this Vendor Management Policy annually by the Operations Officer as defined in section 8.

2) Roles and Responsibilities

The roles and responsibilities of Switch team members related to vendor management are as follows:

Vendor managers shall:

• Ensure that stakeholder requirements are complete and accurate as documented
• Ensure that vendor responses address all requirements
• Support vendor selection and contract negotiation
• Establish service level agreement (SLA) standards and monitor performance against these
• Communicate the status of the contract to stakeholders in a timely manner
• Ensure that key risks are identified and monitored
• Ensure that problems, issues, disputes, and other matters are resolved in a timely manner
• Manage the termination and transition process